Empowering brands through innovative CX outsourcing

Our forward-thinking approach to customer experience outsourcing blends human expertise with AI-driven capabilities, ensuring unparalleled support for your brand’s journey into the future of CX.

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Better by design

See how purpose-built AI delivers more efficient, on-brand and adaptive customer interactions.

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One of the few true global players in the industry

9M

customer experiences delivered daily

+60

languages supported

150K

associates across the globe

45

delivery countries

Better by design

See how purpose-built AI delivers more efficient, on-brand and adaptive customer interactions.

Learn more

One of the few true global players in the industry

9M

customer experiences delivered daily

+60

languages supported

150K

associates across the globe

45

delivery countries

How we help

At Foundever®, we provide brands with comprehensive CX outsourcing services and solutions.

Customer experience services for every stage of your customer journey

Our CX services and expertise harness operational insights to meet the challenges of contact centers and customer expectations.

Discover our CX services

Customer experience solutions built by operations for CX success

Our CX solutions accelerate CX and digital transformation, simplifying customer contact through human-centered strategy, robust technology and insightful data.

Explore our CX solutions

A culture of care

With +150K associates connected around the globe within an award-winning performance culture, every customer conversation delights and builds long-term loyalty.

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Awards

“Launching Foundever is a chance to bring us back to our entrepreneurial roots and simplify CX for the brands we support.”

Laurent Uberti

Founder, Group CEO & Executive Chairman

CX insights

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Closeup of a person opening a holiday present — a brown box with a red bow
Blog
Holiday CX playbook: Prepping your contact center for seasonal spikes
Prepping for the busiest time of the year in customer experience can feel daunting, but…
Case study
Manufacturing
Technology
Telecoms
How did a global consumer electronics giant blend AI with human talent to deliver round-the-clock multilingual tech support?
Foundever® proposed consolidating current European CX delivery for all related lines of business within a…
Banking & financial services
Case study
Manufacturing
How did an automotive leader bridge the digital divide with AI voicebots without sacrificing service?
We decided to focus on voicebot technology and proposed a three-year, multi-stage project with clear…

Press Release

Foundever® Opens First Offshore CX Hub in Upper Egypt with New Luxor Contact Center

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